Skip to content

Answer · Conversion Engineering

How Do I Measure Website Conversion?

14 days kickoff → live $3K–$15K+ scope-tiered WCAG 2.1 AA baseline

The short answer

Set up Google Analytics 4 with Google Tag Manager, define 3-7 macroconversion events (form submit, calendar booking, tel: click), define 10-20 microconversion events (scroll depth, CTA clicks, pricing-tier interactions), and report conversion rate as macroconversions divided by sessions, segmented by traffic source.

№ 01The longer answer

The basic measurement stack: GA4 (free), GTM (free), and a session-recording tool like Microsoft Clarity (free). Total tooling cost: $0. Setup time: 4-8 hours for the standard event spec on a mid-market B2B site.

Define macroconversions narrowly. The 3-7 events that count as “conversions” in GA4 should be: primary form submission, secondary form submission (newsletter, audit-request), calendar booking, tel: link click, mailto: click, pricing-tier-select (if self-serve), and maybe demo-video-90%-complete. More than 7 dilutes the headline number.

Track microconversions as events but not as conversions. Scroll depth, CTA clicks, FAQ expands, case-study opens. These predict macroconversions and give you signal on thin-traffic sites where macroconversion volume is too low to detect changes.

Report conversion rate segmented: by source/medium (organic vs paid vs direct), by device (mobile vs desktop), by landing page. The aggregated “site conversion rate” is decorative; the segmented version is actionable.

№ 02Do I need a paid analytics tool?

Not for most mid-market B2B sites. GA4 + GTM + Clarity covers 90% of CRO measurement needs at $0/month. Paid tools (Mixpanel, Amplitude, Heap, FullStory) become worth it at 100K+ sessions/month or for complex SaaS app analytics.

№ 03What’s the difference between sessions and users?

A user is a unique person; a session is a continuous visit window (typically 30 min idle = new session). Most CRO calculations use sessions in the denominator because conversion is a per-visit metric, not a per-person metric.

№ 04How often should I check the numbers?

Weekly review of macroconversions and source mix. Monthly review of microconversion trends and page-level performance. Daily checking causes false-positive thinking on noisy data.