Answer · Website Redesign
Can I Roll Back After a Redesign?
The short answer
Yes, within the first 14 days post-launch. We keep a full snapshot of the pre-redesign site (database + files) and can restore in 2-4 hours if something is fundamentally broken. After 14 days, we decommission the rollback snapshot and rollback isn’t available.
№ 01The longer answer
The rollback window exists because the first 14 days post-launch are when serious issues surface — conversion-tanking issues, ranking collapses, broken functionality the QA missed. We hold a pre-launch snapshot for exactly this period so rollback is an option of last resort.
What rollback looks like: 2-4 hour process. Restore the pre-redesign database, swap files, point DNS back. Site returns to its pre-redesign state. 301s from the new site to the old structure are reversed. Google reindexes back to old URLs within 1-2 weeks.
When rollback is the right call: rare. Most post-launch issues are fixable in place (broken 301, schema regression, plugin conflict) within 24-48 hours. Rollback is reserved for catastrophic problems — major conversion drop with unidentified cause, ranking collapse with no clear culprit. About 1 in 100 of our launches needs serious rollback consideration.
After Day 14: rollback snapshot is decommissioned. The new site is the site. Issues that surface post-Day-14 get fixed in place via Care Plan hours; rollback isn’t available because the snapshot is gone. This is intentional — preserving rollback indefinitely is hosting cost without clear benefit.
№ 02How often do clients use the rollback option?
Approximately 1 in 100 builds. Most post-launch issues are fixable in place. Rollback is reserved for genuinely broken launches that can’t be salvaged.
№ 03Will rollback hurt my SEO?
Yes, mildly. Google has to reindex the old URLs again, which causes a small dip. But if the new site was tanking your rankings, rollback is better than continuing the bleed.
№ 04Can I extend the rollback window?
Yes, on request. Extra 30 days of snapshot retention runs $200 (hosting + management cost). After that, snapshots are decommissioned regardless.
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